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frequently_asked_questions [2020/04/29 06:36]
127.0.0.1 external edit
frequently_asked_questions [2021/03/15 22:05] (current)
tickstory
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 !!!This problem is typically due MT4 not utilising your exported data correctly. Check the following: !!!This problem is typically due MT4 not utilising your exported data correctly. Check the following:
    * Ensure you have launched your MT4 terminal via the Tickstory '​[[launching_mt4|Launch MT4]]' option (press F8 when in Tickstory to do this).    * Ensure you have launched your MT4 terminal via the Tickstory '​[[launching_mt4|Launch MT4]]' option (press F8 when in Tickstory to do this).
 +   * Ensure you have selected the "//​Every tick//"​ modelling method in the Metatrader 4 Strategy Tester.
    * Ensure you have exported your MT4 database to the [[configuring_tickstory|correct location]] (make sure you have selected the correct server if there are multiple selections). For example, if you have a "​Demo"​ and "​Real"​ account, make sure you are exporting to the same one you are using for back-testing,​ otherwise the data will not be visible to MT4.    * Ensure you have exported your MT4 database to the [[configuring_tickstory|correct location]] (make sure you have selected the correct server if there are multiple selections). For example, if you have a "​Demo"​ and "​Real"​ account, make sure you are exporting to the same one you are using for back-testing,​ otherwise the data will not be visible to MT4.
    * If applicable, ensure you have correctly [[customising_mt4_export_settings|mapped the Tickstory symbol name]] (eg. EURUSD) to the MT4 equivalent symbol name (eg. EURUSDm, fcmEURUSD, etc). (More help is also available in our [[https://​tickstory.com/​forum/​search.php?​keywords=maps+to&​terms=all&​author=&​sc=1&​sf=all|forum]]). ​    * If applicable, ensure you have correctly [[customising_mt4_export_settings|mapped the Tickstory symbol name]] (eg. EURUSD) to the MT4 equivalent symbol name (eg. EURUSDm, fcmEURUSD, etc). (More help is also available in our [[https://​tickstory.com/​forum/​search.php?​keywords=maps+to&​terms=all&​author=&​sc=1&​sf=all|forum]]). ​
frequently_asked_questions.txt ยท Last modified: 2021/03/15 22:05 by tickstory