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frequently_asked_questions [2019/05/02 03:38] tickstory |
frequently_asked_questions [2020/01/09 21:45] tickstory [I am getting a launcher error when starting MT4.] |
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- On slower machines, it may take some time for time for MT4 to to load. In this case, Tickstory does not wait any longer and puts up this error. Once MT4 has finished starting, you can press the launch button again and it should no longer display this error. | - On slower machines, it may take some time for time for MT4 to to load. In this case, Tickstory does not wait any longer and puts up this error. Once MT4 has finished starting, you can press the launch button again and it should no longer display this error. | ||
- | <note important>Note: Users of the 'Lite' (free) version of Tickstory will need to revert their Metatrader version to Build 765 or earlier, otherwise you will receive this error during the launch process.</note> | + | <note important>Note: Please make sure you have updated to the most recent version of Tickstory to ensure your Metatrader 4 Build version is supported. In the event Tickstory does not currently support the most recent MT4 version, you will need to roll-back your terminal to the last supported version until an update is available (as advised by our Support team).</note> |
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