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frequently_asked_questions [2020/01/09 21:45] tickstory [I am getting a launcher error when starting MT4.] |
frequently_asked_questions [2021/03/15 22:05] tickstory |
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!!!This problem is typically due MT4 not utilising your exported data correctly. Check the following: | !!!This problem is typically due MT4 not utilising your exported data correctly. Check the following: | ||
* Ensure you have launched your MT4 terminal via the Tickstory '[[launching_mt4|Launch MT4]]' option (press F8 when in Tickstory to do this). | * Ensure you have launched your MT4 terminal via the Tickstory '[[launching_mt4|Launch MT4]]' option (press F8 when in Tickstory to do this). | ||
+ | * Ensure you have selected the "//Every tick//" modelling method in the Metatrader 4 Strategy Tester. | ||
* Ensure you have exported your MT4 database to the [[configuring_tickstory|correct location]] (make sure you have selected the correct server if there are multiple selections). For example, if you have a "Demo" and "Real" account, make sure you are exporting to the same one you are using for back-testing, otherwise the data will not be visible to MT4. | * Ensure you have exported your MT4 database to the [[configuring_tickstory|correct location]] (make sure you have selected the correct server if there are multiple selections). For example, if you have a "Demo" and "Real" account, make sure you are exporting to the same one you are using for back-testing, otherwise the data will not be visible to MT4. | ||
* If applicable, ensure you have correctly [[customising_mt4_export_settings|mapped the Tickstory symbol name]] (eg. EURUSD) to the MT4 equivalent symbol name (eg. EURUSDm, fcmEURUSD, etc). (More help is also available in our [[https://tickstory.com/forum/search.php?keywords=maps+to&terms=all&author=&sc=1&sf=all|forum]]). | * If applicable, ensure you have correctly [[customising_mt4_export_settings|mapped the Tickstory symbol name]] (eg. EURUSD) to the MT4 equivalent symbol name (eg. EURUSDm, fcmEURUSD, etc). (More help is also available in our [[https://tickstory.com/forum/search.php?keywords=maps+to&terms=all&author=&sc=1&sf=all|forum]]). |